FAQs

GENERAL - covid-19 changes in red

Where are you located?

We are located 10km south of Three Hills, Alberta, (just 1 km east off highway 21, along Township Road 310) and about 1.25 hours from the Calgary International Airport. You can view our location on Google Maps here. Look for the blue highway signs for Good Knights - 1/2 km north and south of the turn off of Highway 21.

What time is check in?

Check-In is any time after 4:00PM. Check-out is 12:00PM. If you plan to arrive later than 7PM, please let us know.

For the 2020 season we will be doing staggered check-ins, with each guests given a time window for their check in. Guests arriving before or after their window should text us with their new ETA to (403) 701-5858. Guests are encouraged to travel to site in family groups - not mixing households  in one vehicle or car pooling. On arrival, guests should wait outside the gate until we can greet and check you in (touchless).

Is your site wheelchair accessible?

Yes! Most of our tents, and all of our cooking, dining, and washroom facilities are fully wheelchair accessible. If you have additional special requirements, please let us know and we'll do everything we can to make your stay more comfortable. Loaner mobility equipment is available (limited and must be reserved in advance). Make a note of this when making your booking. Please note that our site is large, but level - it is a few hundred meters distance from the parking lot to the tents.

What is included?

A stay at either the Encampment or the Burrows includes:

  • accommodations (and all the bedding)

  • breakfasts

  • on-site activities (advanced classes are extra $)

  • Noble feasts (for guests on Saturday evening)

  • access to costumes for your stay

  • firewood

  • drinking water

  • cooking facilities

  • dishes

What happens if it rains?

It rarely rains here, but if it does you'll probably get a little wet . . . The Encampment is still technically camping so if rain is forecast bring your umbrella, some mud shoes/boots, and a good book. The tents in our Encampment are waterproof and come with electric heaters, but we recommend you pack to prepare for a variety of weather scenarios. Some activities are weather-dependent - such as archery. On soggy days we will offer indoor activities in our banquet spaces. No refunds will be issued due to inclement weather so hunker down and spend the time relaxing!

Do you allow pets?

Unfortunately, for the comfort and safety of all our visitors, guest pets are not permitted in our park. We know you love your pets; so if  you are traveling with them, feel free to contact us for recommendations regarding local kennel facilities. Please note, we do have 2 Golden Retrievers (Sam and Frodo) who stay outside the grounds and we also have a couple of outdoor cats who roam the property (they are not supposed to go into the tents - but they are cats) so we can not guarantee a completely allergy-free experience.

Can I smoke on the site?

For the safety and comfort of our guests we do not allow smoking (tobacco and cannabis) within the walls of the park. Smoking is allowed in the parking lot and in a designated area outside of the main gates. Our facilities are made out of wood and fabric so if we see you smoking on-site, we will assume you are on fire and we will attempt to put you out.  ABSOLUTELY NO SMOKING IN OUR COSTUMES.

How do meals work?

Breakfasts and Saturday night feasts are included. All other meals need to be brought and prepared by you, our guests. Alternatively, there are restaurants and food stores just minutes away (by car) in Three Hills. We are exploring options for selling some pre-packed meals - such as picnic lunches.

For 2020 breakfasts will be delivered to your private dining area at your tent.

I have food allergies - what do I need to do?

For breakfasts and feasts, we do need to know about any severe dietary restrictions with enough lead-time to make arrangements. Please fill in the appropriate section on the booking and guest forms when you book (or update us by email later) and we will do our best to accommodate your dietary needs. Please limit restrictions to true allergies as we can not accommodate taste preferences. We CAN NOT guarantee a nut-free environment or accommodate all requests. If your allergies are extreme, please let us know as soon as possible so we can discuss a plan together.

 

Do you have cooking facilities?

Yes! We have a camp kitchen shelter in the Encampment that is fully-stocked with pots, pans, dishes, utensils, sink and running water; all you need to bring is the food. The shelter hosts a 3-burner propane stove, 2 propane BBQs, a clay bread oven, and several mini fridges for shared food storage. We can also set up a fire for cooking lunch or dinner on - but give us a bit of notice to get this going in time. We recommend you bring a stocked ice chest for your perishables and beverages. More ice can be purchased in Three Hills. No food is to be stored in the tents.

For the 2020 season, due to the COVID-19 outbreak, our communal camp kitchen will be closed. Each tent will now have a private dining area and a private fire pit for cooking and campfires. Each tent will be provided with a kit containing a full set of dishes, eating and cooking utensils, a couple of pots, a cooler, and hot-dog roasting sticks. There will be no shared fridges this season.

Breakfast - how does it work?

Breakfast is included with every stay and served in the outdoor dining area of the encampment (unless you are staying in the Burrows). If you have dietary restrictions, please let us know at time of booking and we will do our best to accommodate.

Breakfasts, for the 2020 season, will be served to you at your private dining area at your tent.

What do we need to bring?

Besides your sense of adventure, a few other items that you may want to consider:

  • Personal clothing items (period costumes are provided for your stay)

  • Seasonal clothing

  • Sun hat, bug spray, sun lotion

  • Comfortable footwear

  • Slippers for use in the tents 

  • Sleepwear 

  • Personal toiletries and shower sandals (towels, soap, and shampoo are provided) Shower closed

  • Camera

  • Reading materials - we have a small lending library of books

  • Board games - we have some for loan

What costumes do you have?

We have an ever-growing and wide selection of costumes for men, women, and children in many sizes to accommodate almost everyone! Please contact us if you have any questions or concerns and we'll be happy to work with you to ensure everyone has a truly immersive experience! You should also feel free to bring your own costumes. We also have a costumer in Three Hills who would be happy to make you a custom costume to fit (contact Vicki at the Tickle Trunk).

​For the 2020 season, due to COVOD-19, we will be using only our most easily washed costumes - as we will be laundering all costumes after each use. You can sign out your costume(s) and cloaks when you check in.

Is there cell services and WiFi?

Because this is an immersive experience, we encourage our guests to "unplug" for their stay. We do encourage our guests to share their photos and experiences on social media. However, we do know life exists outside the Encampment. There is cell service on the property but no WiFi in the park. If you really need to use WiFi for work (or pleasure) there are several free WiFi zones in Three Hills.

Do you host group events?

Yes! We love hosting private events like weddings, reunions, corporate retreats, and youth group camp-outs. Part or all of the site can be booked for your private event. We are happy to tailor a package that meets your unique needs and budget. If you are interested in booking a group event, please contact us directly to discuss availability and details.

Can I review your policies?

Sure! You can review our policies such as: media release waiver, bookings, cancellations, and others here.

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The Encampment

 

Are the tents heated?

Yes! All of our tents in the Encampment come with an electric heater and the tents are set up on permanent wooden floors, covered with thick area rugs. The tents are constructed of heavy canvas to help keep heat in at night and breathe during the day. Our beds are all covered with heavy comforters to keep you cozy.

We have more than 2 kids, can we bring our own tent?

No; we do not allow private tents on our site - with the exception of historical re-enactment groups with period tents (by special arrangement). We have tents available to rent in a variety of shapes and sizes, including  2 family / group tents that can each accommodate up to 8 people.

Do you allow camping on your site?

No; our approvals from the County prohibits camping outside of our walls (including the parking lot). You can park your RV in the parking lot, but you are not allowed to stay overnight in it or camp nearby. There are several campgrounds in the area operated by the nearby counties or the town of Three Hills.

What about large groups - can you accommodate my group?

 

We can accommodate groups of all sizes - from large families (in our 2 large family / group tents) to groups of up to 40 people. We want work with you to ensure our accommodations work well for your unique event, so please contact us to talk through any details.

 

 

Do the tents have washroom facilities?

Yes; all of out tents in the Encampment have a private wash room (we call them 'throne-rooms'). Each throne-room has a flushing toilet (most are the portable chemical variety), lights, a mirror, and a sink with running water. In addition, we have pit toilets for all our guests to use on site.

​Note: the pit toilet will be closed for the 2020 season due to COVID-19. We have have plans to replace it with a wash house with flushing toilets for 2021.

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The BURROWS

 

When will the first Burrow be ready for guests to stay in?

We are working hard to complete our first burrow as soon as we can. We hope to have it open in the 2021 season.

How big will the Burrow be?

Our first burrow has been designed to accommodate full-sized human adults and to be comfortable for up to 2 adults and 2 children. It has over 650 sq feet of floor-space.

What will a Burrow include inside?

Our burrow will include a a large hallway running straight back into the hill (with lots of hooks for cloaks), a sitting room with a fireplace, a full bathroom (toilet, sink, & shower), a kitchenette, and a bedroom. Round windows will let in natural light, and there will be barrel ceilings and round doorways throughout. There will be comfortable furniture in all loving spaces. The outside will have a private garden area with benches and pathways to take in the beauty of the countryside - between adventures.

Is it like camping?

The Burrow will be more self-contained and home-like than our deluxe tents. You will still need to bring food for meals - outside of the included breakfasts and Saturday feasts. Our Burrow will have in-floor heating and an electric fireplace, and comfortable furniture to help you relax between country walks and on-site activities.

 

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COVID-19 INFORMATION

Good Knights has developed a comprehensive COVID-19 mitigation plan that we are acting on across all aspects of our operations - from guest arrivals and check-ins, through departures and post stay cleaning. The health and well-being of our guests and staff is paramount to us. Here are the highlights of our plan:

 

Occupancy Limit - we have decided to limit our on-site occupancy to a maximum of 28 people. This will allow us to manage guests and contacts between them with less risks. This is also the revised (COVID-19) occupancy limit of our feast hall (using the same rules as for restaurants (1/2 normal occupancy). 

Enhanced Cleaning and Sanitizing - even before our guests arrived rest assured that we have thoroughly cleaned and sanitized the tent and throne-rooms, as well as all common amenities. Guests will be given hand sanitizer and there are sanitizing stations strategically located around the park. We encourage guests to frequently wash or sanitize their hands and to practice proper hand and respiratory (coughing and sneezing) hygiene.

Social Distancing - we will be encouraging guests to maintain proper social distancing between other guests not from their households. This applies to guests traveling to the site. Normally we encourage car-pooling, but this year we strongly recommend that guest from different households do not travel in the same vehicle. In addition, we also strongly recommend that guest from different households do not share accommodation - rather they should book into separate tents. We will use proper social distancing when interacting with guests in the encampment - including at activities. Guests will be provided with re-useable cloth masks (hand made by Lady Linda) for use when proper social distancing can not be guaranteed.

Less Communal - More Private - in order to promote social distancing and help prevent the spread of the Coronavirus, we will be closing down our communal camp kitchen and dining areas, replacing these with private dining and cooking faculties at each tent.  There will be no communal campfires; instead, each party will have their own campfire pit by their tent.

Staggered Check-ins - each party of guests given a time window for their check in. Guests arriving before or after their window should text us with their new ETA to (403) 701-5858. On arrival, guests should park with adequate distance between their vehicle and other guest vehicles, and to wait outside the main gate until we can greet and check you in (touchless). A non-invasive temperature scan will be mandatory for all guests entering the site. No one will be admitted to the park if they are exhibiting symptoms of COVID-19 or have an extremely high temperature. A pre-screening waiver will be sent out to all parties prior to their arrival asking about symptoms and international travel or known exposure to possibly infected individuals.

Breakfasts - breakfasts are still included and will be served to you at your private dining area at your tent. This will be more like a bed and breakfast, in that you can order your breakfast the night before and we will deliver it to you at the time you choose.

Feasts - we will continue to offer our weekly 'Noble' feasts to guests on Saturday nights. These will be served in our Great Hall using 2m spacing between parties. Families can sit together and do not need to maintain the 2m spacing. We have put our monthly public 'Royal' Feasts on hold until we can sort out the details on how to offer these.

Activities - we will still offer our complementary activities (such as longbow archery and basic sword classes), but these will be done privately as a family / party rather than mixed parties. All equipment will be thoroughly sanitized and air dried for an interval between uses. For archery we have built separate archery stands for each archer - with a bow rest and a place for your arrows. As usual, you are encouraged to bring your own archery equipment. Crafts will also be done privately at your tent - with some assistance from our staff. Crafts kits (such as siege engines kits or embroidery kits) will be available to purchase and delivered to your tent.

Yard Games - our yard games (such as Kube, bocce ball, and croquette) can be signed out and delivered to your tent for use by your party - not sharing with other guests. These will then be thoroughly sanitized and air dried between uses. You are also encouraged to bring your own games (yard or board) to play on site. No motorized toys or drones please!

Costumes - you will still have access to our costumes, just not all of them. We will be limiting our costumes loans to those that can easily be washed between uses. You will be able to sign out your costumes and cloaks for the weekend as part of your check-in process.

Store - we will not be able to operate our walk-in store this year. BUT, you will still be able shop for the same fun craft kits, toys, and gifts on-line and have them delivered to your tent. Look for this on our CampersApp listing

Visitors - there will be no unregistered visitors or guests allowed on this site this year. This also includes drop-ins or scheduled tours.

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GOOD KNIGHTS ENTERTAINMENT LTD.

 

(403) 443-3660   |   info@GoodKnights.ca

Three Hills, Alberta, Canada

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